How to Update the Moment SuperCage Firmware

Moment SuperCage v01 Firmware Install Instructions

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Before You Begin...

  • The software currently only runs on Windows using intel or AMD chips. Virtual computers/parallels are not suggested as will cause additional issues.
    • If you do not have access to a PC, please reach out to hello@shopmoment.com as we are working on other solutions
  • Close all running software on the PC before updating the firmware
  • Unplug all hubs/docks/SSDs/extra devices beyond a keyboard & mouse
  • Do not update the firmware through a dock or hub
  • The best cable to use is the USBC cable that came with SuperCage, however some other USB-C or USB-C to USB-A cables may also work.

Directions

  1. Click here to download the latest SuperCage Firmware
  2. Unzip the downloaded folder onto your desktop
  3. Open the "G-Upgrade_v0.08" folder
  4. Plug the SuperCage into the computer from the "Phone 10 Gb/s" port.
  5. On the computer, open "G-Upgrade.exe." It might tell you that the software is not trusted, click "More Info" and then run it anyway.
  6. Click the "Load" button.
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7. Navigate to the "FW" folder inside of the folder you extracted earlier

8. Click on "Moment SuperCage_V1.19.04.bin" and click "open"

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9. Click the "Auto" button. The update will begin running, DO NOT disconnect the cage.

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10. Wait until the blue "0" changes to "1" and the status says "Wait usb port Unplug". You can now click "Stop" and unplug your SuperCage.

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We're here if you want help updating your SuperCage firmware. Just write us at hello@shopmoment.com and a gear guide will be there to help.

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