Moment Lifetime Guarantee
Your gear should last as long as the memories you make.
Our Lifetime Guarantee covers any manufacturing defects that affect how your product works. If something goes wrong because of a defect, we'll offer you a repair, refund or replacement options—whichever makes the most sense. If your exact item isn’t available, we’ll find a comparable replacement.
- Manufacturing Defects: Covers defects in materials or workmanship that impair the product’s function.
- Original Product Functionality: Guarantee applies to the product as designed for its original use and intended operating environment.
- Repair or Replacement: If a defect occurs, we’ll either repair the product, replace it with the same or comparable item, or issue a refund.
- Original Setup Compatibility: Guaranteed functionality with the original device or setup for which the product was purchased.
How to Make a Claim
To make a claim, please reach out with your proof of purchase and details of the issue. We aim to respond within 24 hours and will work with you on repair or replacement options if your product qualifies under our Lifetime Guarantee.
Moment Lifetime Guarantee
